VP of Loyalty Operations & Customer Experience

ALDAR is seeking a VP – Customer Operations in Abu Dhabi to scale and own the customer operations strategy for Darna, ensuring high-quality service delivery across all platforms. This leadership role requires over 10 years of experience in customer operations and the ability to manage loyalty systems effectively. The candidate will oversee performance metrics, enhance member experience, and develop high-performing teams. Strong analytical skills and a bachelor's degree in a relevant field are essential.
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