Vacancy Description
Responsibilities
- Document scrutiny and collection of applications for visa processing.
- Handle customer applicant queries personally or via email/telephone.
- Handle cash and bank‑related transactions if assigned and ensure 100% accuracy.
- Record and maintain all application data.
- Ensure accurate, timely data entry into the system with zero errors.
- Ensure all administration and logistics of passport delivery to consulate, applicant, logistic company, etc.
- Maintain compliance with the standard operating procedures manuals, without deviation in the process.
- Inform the applicants about available Value Added Services and ensure delivery of these options to applicant customers.
- Encourage applicants to provide feedback on services provided and their overall experience at the application center.
- Ensure that the entire process is completed within the mandated Turn Around Time.
- Assist Deputy Man...
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