VIP Relationship Manager

What You'll Be Doing

• Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries.
• Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals, owning the full sales cycle from lead to onboarding.
• Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions.
• Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates.
• Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base.
• Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects.
• Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements.
• Participate in regional onli...