USA_Analyst

Pay Rate Range: $16.42 - 16.91/hr.

GBaMS ReqID: (phone number removed)



PPD/FS L1



Job Description:

• Deploying desktops and laptops, monitors and other equipment and software to end users at Micron

• Replacement and upgrade of consumer replaceable parts (ie hard drives, memory, graphic cards)

• Troubleshooting basic network issues, activating ports, VPN connections, basic configurations on switches.

• Troubleshooting hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment).

• 2+ years providing end-user technical support preferred

• A+ Certification preferred

• Working knowledge of the following technologies:

• Active Directory

• Windows XP, 7, and 10

• Knowledge of anti-virus / anti-malware programs

• Microsoft Office suite

• Building / imaging computers...