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Technical Support Specialist

Northern Rogue

remote, bc, Canada Full-time June 03, 2026
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Vacancy Description

Join our team to provide exceptional technical support to our clients, troubleshooting hardware and software issues while maintaining high customer satisfaction in our beautiful island community.

Responsibilities

  • Provide first-line technical support to clients via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Document all support interactions and maintain accurate records
  • Perform basic system maintenance and updates
  • Assist with IT equipment setup and configuration

Requirements

  • 2+ years of technical support experience
  • Strong knowledge of Windows and basic networking concepts
  • Excellent problem-solving and communication skills
  • Customer service oriented with a positive attitude
  • Ability to work independently and as part of a team
...

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