Technical Support Representative

Overview

IONOS is a leading European provider of cloud infrastructure, cloud services and hosting services. We collaborate with a wide range of teams in an open, friendly environment with flat hierarchies and strong team spirit. We seek colleagues who value growth and enjoy working in a multinational setting.

We power the people who power the Internet.

IONOS Philippines, located in Metro Cebu, is a captive site with 15 years of operation and over 400 employees. Our products cover domains, classic websites, cloud servers and online marketing tools, helping businesses establish their web presence, grow online reach, and scale IT and cloud operations.

Role

Technical Support Representative

Responsibilities

• Provide technical support and troubleshooting assistance to customers.
• Assist with sales-related inquiries and help creators, local businesses and organizations succeed online.
• C...