Technical Support Leader

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in the Philippines and has gained the trust of more than 18 million users. Through the easy‑to‑use mobile app, users can buy and sell a variety of cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first crypto‑based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Key Responsibilities

• Lead the technical support team to provide efficient and professional support services for users, partners, and internal teams.
• Build and optimize the technical support system, manage daily work, ensure timely and effective resolution of technical issues, improve user satisfaction, and provide strong support for the stable operation of the platform (digital currency trading, payment services, etc.).