Technical support engineer

Greetings from Movate technologies formerly known as CSS Corp!
Technical Chat Support Movate Ambit IT Park
Please find below Job Description for your reference Job
Title : Technical Voice Process.
- Work Location: Ambattur Chennai ( Ambit IT Park)
- Experience: Minimum 1 Year of Experience Into Technical Support.
- Education Qualification. Any bachelors degree.
Roles and Responsibilities:
1. Assisting US customers via Chat, Email and Voice.
2. Should be capable of handling live chat efficiently and high volumes of calls.
3. Should have hands-on experience in managing high volumes simultaneously.
4. Must be flexible to work in rotational night shift.
Required Skills & Desired Skills :
1. Excellent Communication Skills both in Verbal and written communication.
2. Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.
Perks and Benefits:
- Both ways pick up and drop cab will be provided a...