Technical Support Engineer (Backup and Restoration)

What can you expect in a Technical Support Engineer role with TaskUs:

To enhance our global support team, we are hiring an Associate Technical Support Engineer – L1 with strong and proven customer service experience in the IT market to be based in Manila office. As an Associate Technical Support Engineer – L1, you will build and expand upon our professional excellence in support service, customers, ensuring customer delight by meeting or exceeding internal KPI targets and expectations. With your expertise and passion for problem-solving, you'll play a pivotal role in keeping businesses running smoothly & securely while building lifelong relationships. The successful candidate is expected to maintain a professional, courteous, and customer-first attitude while working on chats, phones & tickets. If you are an overachiever with proven technical support experience who thrives in a fast-paced environment, we want to speak with you.

Required Skills:

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