Technical Support Analyst I: Customer Care

Mri Software is looking for a Support Analyst I in Benguet, Philippines. The role focuses on ensuring customer satisfaction through technical support for software, hardware, and IT-related queries. Responsibilities include guiding clients, resolving issues, and meeting service level standards. Candidates should have a Bachelor’s degree or relevant experience, with proficiency in Salesforce and strong analytical skills. The company values diversity and inclusion in the workplace.
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