Technical Support Analyst at Ledcor

Elevate your IT expertise as a System Support Analyst with Ledcor in Edmonton, AB. This in-office role requires device configuration, troubleshooting, and remote support for seamless operations.
As a key part of Ledcor’s System Support Team, you'll manage end-user devices, handle software installation, and resolve technical issues efficiently. Collaborating with internal and external technical resources will be vital as you ensure devices like laptops, mobile devices, and cloud services remain functional. The position calls for strong attention to detail and communication skills to explain technical concepts clearly.
Key Responsibilities:
• Install and maintain end-user devices and peripherals
• Configure and troubleshoot software applications
• Provide hardware, software, and network support
• Resolve IT incidents and service requests on time
• Contribute to process improvements in IT systems
Requirements:
• 2-year Technical Diploma in Computer Science
• ...