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Technical Support Advocate - Astound

HGS

Kingston upon Thames, England, United Kingdom Full-time June 11, 2026
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Vacancy Description

Job Description

HGS is looking for a driven IT professional to joinus as a  Technical Support Advocate , to handle inbound and outboundtechnical customer calls for voice, internet, and data installation andconnections.

At HGS, we have a work environment thatensures every employee realises their true potential and achieves success intheir career. If you are a versatile professional with an entrepreneurialspirit, we want you on our team!

As a  Technical Support Advocate , youwill:

  • Cater to the needs of clients and customers in a 24/7 work environment
  • Provide voice technical help desk services to new and existing customers for a wide range of technical requests, queries and/or complaints
  • Work in a dynamic environment to analyse, troubleshoot and resolve technical issues for customers of voice, internet or data installation and connections
  • Research, locate and provide information to answer i...

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    Vacancy Details

    Location Kingston upon Thames, England
    Country United Kingdom
    Type Full-time
    Category Computer Occupations
    Posted June 11, 2026

    About HGS

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    HGS

    Kingston upon Thames, United Kingdom

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