Technical Support Advisor

About the Role

We are looking for customer-focused Technical Support Advisors to join a dynamic and fast-paced technical service environment. This role is focused on supporting existing customers with technical issues, diagnosing faults, resolving problems efficiently, and ensuring customers are supported back to full service as quickly as possible.

Alongside technical resolution, you will identify customer needs and, where appropriate, highlight relevant products or service enhancements — ensuring all interactions remain customer-first and solution-led.

Key Responsibilities

• Provide inbound technical support to existing customers


• Diagnose, troubleshoo...