Technical Service Manager

Technical Service Manager, Nilai, Negeri Sembilan, Malaysia, Sales, Chemicals

This pivotal role is responsible for leading all technical functions related to product support, application engineering, client solutions, and pre- and post-sales technical services across our full product portfolio. Drive operational excellence, strengthen customer confidence, and foster innovation through deep technical expertise and cross-functional collaboration.

Technical Leadership & Strategy

• Define and implement the technical services strategy aligned with the company’s business objectives and product roadmap.
• Serve as the principal technical advisor on all matters concerning product performance, field applications, and project specifications.
• Collaborate with R&D, Product Management, Sales, and Marketing to guide product development and lifecycle enhancements.
• Provide and manage seminars, product demonstrations for customers and internal emplo...