Technical Service Engineer at Shred-Tech

Become a vital part of Shred-Tech's success as a Technical Service Engineer. This role includes managing customer projects, troubleshooting technical issues, and providing support remotely or on-site.
Shred-Tech is seeking a Technical Service Engineer responsible for project management and ongoing service support for customers. You will collaborate across departments to enhance design opportunities and ensure compliance with manufacturing standards. Your expertise will directly contribute to maintaining Shred-Tech's competitive edge in the market.
Key Responsibilities:
• Manage service requests and technical inquiries from customers
• Troubleshoot software and hardware issues effectively
• Coordinate major installations and critical project orders
• Perform preventative maintenance on customer equipment
• Provide detailed reports and feedback for continuous improvement
Requirements:
• College degree in Mechanical Engineering
• 3-5 years of field experience...