Technical Sales Coordinator for Refining

Become a Technical Sales Coordinator at Umicore, focusing on refining processes and customer engagement in the precious metals sector. This role requires managing customer communications and refining lot settlements.
Umicore is looking for a detail-oriented professional to support its Jewellery & Industrial Metals division. This position involves educating customers about refining methods and managing documentation. You will play a key role in ensuring service quality and operational efficiency through effective communication and training.
Key Responsibilities:
• Oversee settlement processes and resolve customer issues
• Inform clients about refining pricing and methods
• Train staff on documentation and processing procedures
• Prepare customs documentation for international shipments
• Conduct audits of incoming lot documentation
Requirements:
• Business administration or marketing diploma
• Proficient English communication skills
• Advanced skills in ...