Technical IT Support Analyst Role

Join Canada's fastest-growing hospitality company as an IT Support Analyst. This is a 1-year contract position focused on delivering on-site support and exceptional customer service.
In this technical role, you will provide assistance for customer inquiries and troubleshoot various hardware and software issues. Contact with non-technical users will be essential, requiring excellent communication skills. Your expertise in resolving desktop and network problems will ensure user satisfaction across the board.
Key Responsibilities:
• Provide support for resolving customer technical issues
• Communicate complex technical information simply
• Troubleshoot problems related to desktops and printers
• Install and configure hardware and new software
• Resolve LAN/WAN connectivity challenges effectively
Requirements:
• Minimum one year experience in IT support roles
• Strong knowledge of troubleshooting desktop and network issues
• Familiarity with TCP/IP, DNS, an...