Technical Helpdesk Agent - Networking & Support

The Talent Room in Gauteng seeks a Technical Support Agent to provide first line and advanced customer support for internet connectivity issues. Candidates must possess strong analytical and problem-solving skills, with a knowledge of networking basics like TCP/IP and routers. You will be responsible for troubleshooting, managing ticket requests, and collaborating with teams. Shift flexibility is required as support is offered daily between 7 AM and 10 PM.
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