Vacancy Description
Job Summary: (not limited to)
- Answering or making calls related to vehicle on road breakdowns.
- Responding efficiently and accurately to calls received.
- Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff.
- Constant follow up and feedback on all calls received.
- Utilising software, databases, and relevant tools appropriately to ensure swift resolution of all calls received.
- Adhere to all company policies and procedures
- Matric
- Minimum 2 years experience in Technical / Mechanical environment.
- Understanding Truck and Trailer functionality and terms.
- Shift (Day & Night) and weekend work required.
- Proficiency with computers, Word, Excel, Tracking etc.
- Excellent written & verbal communication skills.
- Strong time management and deci...
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