Tech Support Tech I

Title: Technical Support Technician                     

Location: Sterling, VA

Duration:  6 months, possible extensions/conversion

Compensation: $22-22/hr

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.



Skillset / Experience:

We are seeking a motivated Technical Support Tech to provide day-to-day technical assistance to end users. This role is responsible for identifying, researching, and resolving a variety of technical issues while delivering excellent customer service. The ideal candidate will follow established procedures, document issues accurately, and work under close supervision to ensure timely problem resolution.



Key Responsibilities

• Provide technical support to end users via telephone, email, and in-person requests


• Identify, research,...