Tech Support Analyst (Onsite) - Fast-Paced IT Support

MicroSourcing is looking for a Technical Support Analyst in Cagayan de Oro to provide first- and second-level technical support for software and hardware issues. Successful candidates will have 1–3 years of experience in technical support and a Bachelor's degree in IT or a related field.

The role involves diagnosing and resolving technical incidents using ticketing tools and ensuring excellent user support in a collaborative environment.