Team Member (Charley's Cheesesteak)

At Charleys Cheesesteaks, a Team Member plays a vital role in delivering excellent customer service and ensuring the smooth operation of the restaurant. The role typically includes a combination of food preparation, customer service, and general store responsibilities. Here's a detailed job description for a Charleys Cheesesteaks Team Member:

1. Customer Service:
• Greet customers warmly and in a friendly manner.
• Take customer orders, accurately entering them into the system.
• Make recommendations for menu items and upsell products (such as sides, drinks, or dessert).
• Handle customer complaints or concerns in a professional and helpful manner, ensuring a positive experience.
• Serve food and drinks to customers at the counter or at their table, as needed.
2. Food Preparation:
• Prepare and cook food items according to Charleys' standards, ensuring consistency and qualit...