Team Leader, Solar Services — Lead, Coach & Elevate

Passionate about leading teams and delivering exceptional customer experiences?Join ClearSource as a Team Leader and help drive performance, inspire success, and make a real impact in the US Solar industry.

We’re looking for a proactive and results-driven leader with strong analytical skills and a passion for coaching teams to exceed goals and deliver outstanding service.

What you will do as Team Leader

• Lead, coach, and develop a team of agents to achieve daily, weekly, and monthly performance targets

• Conduct regular performance reviews, feedback sessions, and coaching plans

• Monitor KPIs and implement action plans to address performance gaps

• Ensure high-quality customer interactions and adherence to process standards

• Collaborate with operations, QA, training, and support teams to improve workflow and results

• Handle escalations and provide timely reso...