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Team Leader

Wonders

City of Dumaguete, Central Visayas, Philippines Full-time July 16, 2026
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Vacancy Description

What we’re looking for:

Wonders is looking for a Customer Support Team Lead to lead and scale our growing customer support function in Dumaguete Cityr, Philippines. As a lead of Customer Support, you will oversee the 10 - 15 team members, build and improve SOPs, and drive better operational performance so that our Clients will have the best in class Support experiences. 

*The works hours for this role will be discussed during the interview process but will be between Monday - Sunday 10:00 pm - 12:30 pm*

What you’ll accomplish:

  • Hire, train, and manage a team of 10-15 support specialists to deliver a best-in-class experience to our restaurant clients
  • Review errors and provide performance feedback and coaching on a regular and timely basis to each team member
  • Be a player-coach and provide backup support for the team as needed
  • Execute and be committed to the daily and quarterly goals of the Service team
  • Analyze data to achieve...

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    Vacancy Details

    Location City of Dumaguete, Central Visayas
    Country Philippines
    Type Full-time
    Category Assemblers and Fabricators
    Posted July 16, 2026

    About Wonders

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    Wonders

    City of Dumaguete, Philippines

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