Systems Support Engineer - Pinelands Cape Town - R600k PA - US Time Zone

We are looking for a skilled and customer-focused Systems Support Engineer to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving technical challenges, and is passionate about delivering exceptional customer service.

You will play a key role in supporting our clients' IT environments, with a strong focus on Microsoft 365 services, troubleshooting, and continuous improvement.

Technical Requirements

• Strong experience with Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive)
• Excellent troubleshooting skills across:
  • Windows OS and applications
  • Email flow and routing
  • Microsoft 365 services
• Good understanding of networking fundamentals (routing & switching)
• Experience with PowerShell scripting for administration
• macOS experience is advantageous

Experience & Qualifications

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