Vacancy Description
Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Systems Engineer to join their growing team.
As a System Engineer, you will be responsible for Tier 2 level support for global IT infrastructure platforms and applications. You will work with a wide variety of the latest best-in-class technologies. You thrive in a fast-paced, dynamic environment. The position focuses on infrastructure operations support and system availability.
Responsibilities
- Perform Tier 2 troubleshooting on a wide range of incidents, including web services, platforms, infrastructure, network, security, and telecomm and applications.
- Provide technical guidance and assistance to Incident Coordinators.
- Collaborate closely with or escape issues to Tier 3 groups such as System Administrators, Networks, DevOps, Development Engineers, etc.
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