Vacancy Description
Swedish Customer Support Representative Barcelona, Spain
Join our vibrant and supportive team in Barcelona! As a Customer Support Representative , you'll be the go‑to person for helping customers resolve issues, provide excellent service, and ensure a smooth experience for all.
Position
Customer Support Representative
Location
Barcelona, Spain (On‑site)
Employment Type
Full‑time
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat, delivering quick and efficient resolutions
- Maintain up‑to‑date knowledge of products and services to assist customers accurately
- Escalate any complex issues to the senior team, ensuring high‑quality service
- Record interactions in the system and meet the agreed service level agreements (SLA)
- Collaborate with your team on special projects when needed
- Provide coverage for team members duri...
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