Career Support Group Manager (Recruitment)

The Career Support Group Manager is responsible for leading the Career Support team and ensuring the function performs efficiently, delivers quality results, and supports business growth. This role oversees team leaders and staff, improves processes, aligns operations with company goals, and develops future leaders.



Responsibilities:

- Manage and achieve department goals, including placements, quality of service, and team productivity.

- Turn business objectives into clear action plans and performance targets.

- Monitor performance trends, identify risks or opportunities, and take corrective action when needed.

- Lead, coach, and support Career Support Leads, Specialists, and Associates.

- Conduct performance evaluations and support employee development and succession planning.

- Build leadership capabilities and prepare team members for future leadership roles.

- Oversee workflows, processes, standards, and escalation pro...