Support Analyst

As a Data Team Agent with the MRI Software Client Support team, you will have the opportunity to collect data, engage with our client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for our customers with property management institutions, assisting with property management data validation and collection. MRI Software will rely on YOU to collect data imperative to the value of our platform using your customer service skills, technical savvy, and creativity to meet their needs and deliver consistent, professional experience.

Responsibilities

• Accurately update existing data in the Company’s database.
• Achieve quota of “record touches”.
• Resolve data entry issues and errors.
• Track and document received data.
• Enter alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen and enter necessary codes. ...