Strategic Workforce Scheduling Analyst

Asurion is seeking an Acting Workforce Scheduling Analyst in the Philippines to forecast demand and optimize employee schedules in a multi-client Customer Solutions Contact Center. This role involves effective communication with cross-functional teams and the analysis of scheduling metrics to support decision-making.

The ideal candidate will have solid experience in scheduling and forecasting principles, as well as strong analytical skills to enhance productivity and service efficiency. Join Asurion, an equal opportunity employer committed to diversity.