Strategic Workforce Manager: Forecasting & Real-Time Ops

A staffing agency is urgently seeking a Workforce Manager in Cape Town. The ideal candidate must possess a Bachelor’s degree and have at least 4 years of workforce management experience. Key responsibilities include handling dialer systems for outbound campaigns and demonstrating strong forecasting, scheduling, and organizational abilities. Candidates must be detail-oriented, able to work under pressure, and have excellent communication skills. Flexibility to work shifts and weekends is a must.
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