Strategic CSM — Mid‑Market Growth

A global hospitality technology platform is seeking a proactive Customer Success Manager to enhance client relationships and guarantee satisfaction. The ideal candidate will manage onboarding processes and retention efforts while working closely with mid-market clients. This role requires strong communication skills, a strategic mindset, and at least 3 years of experience in SaaS customer success or account management roles. Bilingual fluency in English and Spanish is preferred.
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