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Staff Product Manager, Support Experience

Stripe

South San Francisco, California, United States Full time June 08, 2026
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Vacancy Description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of business running and unlocking growth across Stripe’s product suite.

What you’ll do

The rise of AI agents has fundamentally changed how users interact with Stripe, with a supermajority of conversations with Str...

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