Sr Workforce Manager

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Description

Senior Workforce Manager – Global Account Program

Site(s): Manila, Philippines, full time Onsite schedule; international travel may be required, and applicant should have valid government travel passport and be capable of traveling internationally.

Reporting to: Director of Workforce Management

As Senior Workforce Manager you will be responsible for the overall management and direction of the Workforce Management Team supporting the global account operations in the Philippines. As an Acquire BPO employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships. You’re also respo...