Vacancy Description
**Role Purpose**
The role includes the Accounts Receivable (AR) Monitoring, Cash Collection & Follow‑Up, Payment Application & Reconciliation, Dispute Management, Escalation & Risk Management, Reporting & Performance Tracking, Compliance & Documentation, Stakeholder & Relationship Management, Handling customer and business queries, translation of documents, resolving of exceptions as per defined SLA for Corporate, Owned, and Managed hotels.
**Key Accountabilities**
+ Support customer and business queries and perform document translations in both Chinese and English.
+ Identify overdue and high‑risk accounts requiring immediate action and proactively follow up with hotels/customers via calls, emails, and reminders to secure timely payments.
+ Ensure receivable balances are accurate, up to date, and properly maintained in the system.
+ Investigate and resolve payment issues, including disputes, short payments, unidentified receipts, and misapplied cash...
The role includes the Accounts Receivable (AR) Monitoring, Cash Collection & Follow‑Up, Payment Application & Reconciliation, Dispute Management, Escalation & Risk Management, Reporting & Performance Tracking, Compliance & Documentation, Stakeholder & Relationship Management, Handling customer and business queries, translation of documents, resolving of exceptions as per defined SLA for Corporate, Owned, and Managed hotels.
**Key Accountabilities**
+ Support customer and business queries and perform document translations in both Chinese and English.
+ Identify overdue and high‑risk accounts requiring immediate action and proactively follow up with hotels/customers via calls, emails, and reminders to secure timely payments.
+ Ensure receivable balances are accurate, up to date, and properly maintained in the system.
+ Investigate and resolve payment issues, including disputes, short payments, unidentified receipts, and misapplied cash...
Ready to Apply?
अभी आवेदन करें
Submit your application for Sr Analyst Language BSC at IHG
Apply for this Position