Vacancy Description
Software Expert Field Technician Barcelona 1
Role focused on software solution support , data-driven service deployment , and project collaboration for Customer Center clients.
Key Responsibilities
- Support and retain customers under software contracts (TechCover).
- Contribute to service contract development for installed solutions.
- Proactively deploy Data Driven Services and Smart Integrated Assembly (SIA) .
- Work with sales to define service support offers.
- Validate compatibility between Atlas Copco systems and tightening technologies.
- Integrate local developments with Atlas Copco tools.
- Manage requests and reporting via QCM and Spirit .
- Assess IT/SW scope and costs.
- Install, configure, and validate solutions.
- Handle change requests, testing, and customer training.
- Support during pilot and ...
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