Vacancy Description
We are looking for a dynamic MES Application Support Engineer to support and enhance mission‑critical Manufacturing Execution Systems (MES) within a fast‑paced technology environment. This role will primarily focus on application support (70%) while also contributing to development and system enhancements (30%) .
Key Responsibilities
- Provide L2/L3 support for MES applications, ensuring high system availability and performance
- Troubleshoot and resolve production issues, incidents, and service requests within defined SLAs
- Perform root cause analysis (RCA) and implement preventive measures
- Monitor system health, logs, and performance metrics to proactively identify issues
- Collaborate with cross‑functional teams (business, infrastructure, vendors) for issue resolution
- Support release deployments, patches, and production rollouts
- Design, develop, a...
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