Vacancy Description
We are seeking experienced ServiceNow contractors to support enterprise IT Operations Management and CMDB-related initiatives within a high-visibility environment. This role will support operational sustainment, platform enhancements, reporting, integrations, and cross-functional initiatives tied to Service Central capabilities. The ideal candidate is hands-on, technically strong, proactive, and able to communicate effectively with both technical and non-technical stakeholders.
Key Responsibilities
• Support and enhance ServiceNow backend capabilities related to:
o CMDB
o IT Operations Management
o Discovery
o Event Management
o Service Graph Connectors
o Performance Analytics
• Develop and maintain dashboards, reporting solutions, and operational metrics within ServiceNow, SQL and Tableau
• Support enterprise discovery and event management processes, including data quality, integrations, routing, ...
Key Responsibilities
• Support and enhance ServiceNow backend capabilities related to:
o CMDB
o IT Operations Management
o Discovery
o Event Management
o Service Graph Connectors
o Performance Analytics
• Develop and maintain dashboards, reporting solutions, and operational metrics within ServiceNow, SQL and Tableau
• Support enterprise discovery and event management processes, including data quality, integrations, routing, ...
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