Software Development Advisor

Software Development Advisor

Guadalajara, Jalisco, Mexico

NTT DATA seeks an experienced Communications Lead within the Enterprise Technology Operations organization to join the TEC4 team. TEC4 is a 24x7 Center focused on coordinating cross‑divisional communication during major incidents and crisis events.

• Document, define and implement all TEC4 processes, procedures and templates.
• Maintain global and regional coverage, ensuring seamless communication coordination across time zones.
• Collaborate with Engineering stakeholders to maintain transparent and effective communication channels.
• Build and maintain relationships with TEC4’s key stakeholders.
• Serve as the authoritative channel for Engineering communications during technology crisis events.
• Set up and host virtual checkpoint meetings and communication channels.
• Draft clear and con...