Software Data Analyst at Ameresco

Join Ameresco as a detail-oriented Software Data Analyst, where you will enhance client experiences while providing support within the AssetPlanner® platform. This role combines documentation, client success, and technical assistance for impactful outcomes.
As a key member of the Ameresco team, you will lead documentation efforts for the AssetPlanner® platform while delivering high-quality client support. Your responsibilities include creating training materials, providing technical assistance, and collaborating with the software development team. With a focus on AI-driven enhancements, you'll play a vital role in improving workflows and client success.
Key Responsibilities:
• Develop documentation for all AssetPlanner® modules
• Create client-facing training materials for AI enablement
• Provide ongoing technical support via various channels
• Deliver client training during implementation sessions
• Document and communicate support activities efficiently
Requir...