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Social Media Blended Process Gurgaon: Upto

KVC Consultants Ltd

Gurugram, Haryana, India Full-time June 16, 2026
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Vacancy Description

Job Description

:
  • Monitor, connect, converse, engage, and resolve customer queries/complaints received on social channels.
  • To understand and adhere to social media etiquette and response times.
  • To monitor and report on feedback and online reviews.
  • Manage and coordinate escalated issues with appropriate stakeholders

    • Eligibility:


  • 2+ years customer service experience, with at least 2 years handling Social Media customer service/ORM

    • Educational Qualification:

    Any Graduate

    Excellent verbal and written communication skills

    Should have experience with social media.


    Compensation : upto 7LPA


    Shift: 24*7


    Work Days: 5 days working with 2 days rotational offs


    Job location: Gurgaon


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    Vacancy Details

    Location Gurugram, Haryana
    Country India
    Type Full-time
    Category Business Operations Specialists
    Posted June 16, 2026

    About KVC Consultants Ltd

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    KVC Consultants Ltd

    Gurugram, India

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