Site Lead

The position is responsible for serving as the primary on‑site representative overseeing day‑to‑day operations at assigned partner locations. It ensures alignment between workforce operations and overall business objectives by driving operational efficiency, compliance with standard operating procedures, and consistent service delivery. The role manages site operations, people performance, facilities readiness, and coordination with partner stakeholders, while maintaining close alignment with headquarters to support productivity, quality, and operational continuity.

KEY RESPONSIBILITIES

• Oversee daily site operations to ensure compliance with security protocols, operational standards, regulatory requirements, and established ways of working.
• Ensure alignment with defined operational processes and workflows to promote consistency, efficiency, and service quality.
• Proactively identify, escalate, and resolve operational issues that may impa...