ServiceNow Solutions Analyst, Workflows & Apps

A leading consulting firm is seeking a ServiceNow Business Analyst in Toronto, Ontario, to optimize operational workflows for law firms. This role requires 3–5+ years of experience in business analysis, with a strong focus on ServiceNow. The successful candidate will gather requirements, translate them into user stories, and work collaboratively with technical development teams. Excellent communication skills and experience in Agile environments are essential for this position.
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