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ServiceNow Business Analyst

DCM INFOTECH LIMITED

Columbus, Ohio, United States Full-time May 16, 2026
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Vacancy Description




Certifications (Preferred):

• ServiceNow Certified System Administrator (CSA)

• ITIL v4 Foundations

• PMI-PBA (Professional in Business Analysis) or CBAP (Certified Business Analysis Professional)






    1. ?5+ years as a Business Analyst, with at least 3 years specifically focused on the ServiceNow platform.

    2. ?Strong experience working in Agile/Scrum environments and using tools like Azure DevOps, Jira, or ServiceNow Agile Development

    3. Experience working with state, local, or federal government entities is highly preferred.





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