Vacancy Description
Lead the design and implementation of ServiceNow solutions, ensuring alignment with industry best practices across multiple modules like ITSM, ITAM, ITOM, SPM, and Service Mapping. Collaborate with stakeholders to gather and understand complex business requirements and translate them into effective automated workflows. Provide subject expertise on the ServiceNow platform, serving as a product advocate within customer accounts. Lead project estimation, define project timelines, and contribute to project plans and milestones. Mentor and guide team members in design, development, and testing activities. Define architectural strategies and patterns commonly used within ServiceNow. Build clean, scalable, and reusable code while enforcing best practices in software engineering. Document business requirements to technical stories for development team. Leverage OOTB solution wherever possible using spo...