ServiceNow Administrator/Developer SME

Washington, D.C., Washington, DC; Washington, Washington, DC
Top Secret
Hybrid schedule
Information Technology

**Overview**

GovCIO is currently hiring a **ServiceNow Administrator/Developer SME** to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.

**Responsibilities**

+ Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
+ Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
+ Capable of working independently as well as collaboratively with remote teams and clients
+ Design and develop queries, reports and dashboards
+ Design and configure ServiceNow modules and forms
+ Administer ServiceNow applications, including updating security and workflow configurations
+ Design and develop sco...