Service Operations Analyst: Client SLA & BAU Maestro

Rimes Technologies is seeking an Associate Analyst to manage client service delivery in Philippines, Metro Manila. You will proactively monitor exceptions regarding data quality and ensure timely responses to client queries. Key responsibilities include managing day-to-day operations, collaborating with team members for project execution, and ensuring adherence to SLA requirements. The ideal candidate will have strong attention to detail and effective communication skills. Rimes promotes diversity and inclusion in the workplace.
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