Service Desk Specialist - 24/7 IT Support

A technology service provider in Negeri Sembilan is seeking a Service Desk Analyst with 2 to 5 years of experience. The role involves responding to user inquiries via calls, chats, and emails, documenting issues using an ITSM tool, and resolving technical trouble tickets. Candidates should possess strong knowledge of IT systems and be flexible for 24/7 support when necessary. Professionalism and strong customer communication skills are essential for this position.
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