Service Delivery Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Oversee and manage the shared services function within the organization. Leads a team of professionals and work collaboratively with various departments to ensure the efficient and effective delivery of shared services across the organization.

Duties And Responsibilities

Leadership and Team Management

• Provide strategic direction and leadership to the shared services team.
• Recruit, train, and develop team members, fostering a culture of high performance and continuous improvement.
• Set clear goals and objectives for the team and regularly assess performance.

Process Improvement And Standardization

• Identify opportunities to streamline and improve shared services p...