Service Delivery Lead: SLA & Customer Experience Excellence

Logicalis GmbH in Singapore seeks to hire a Customer Support Manager to oversee customer support operations. You’ll ensure service level agreements (SLAs) are met and your team maintains high service quality while improving operational processes. The role requires 5 years of experience in a relevant field and a Bachelor's Degree in a technical discipline.

The ideal candidate will possess strong team management skills and a commitment to customer satisfaction. You’ll drive operational efficiency while developing your team to improve service delivery continuously.